FHT Services

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In addition to the wonderful programs offered to patients, the Family Health Team also has many services to enhance our local primary healthcare system. These services include:

Clinical Support Services

Clinical Support Services (previously known as Welcome Home) provide a number of services to FHO
patients to ensure good access to care, to bridge care gaps within our community and provide clinical support where needed. They also make sure these services don’t already exist in the Peterborough City & County.

Clinical Support Services (CSS) works in partnership with other community partners (PRHC, CCAC, Kawartha Cardiology, Community Care Peterborough and CMHA) to keep the patient, family doctor and other healthcare providers at the “centre of care,” and ensuring that the patient is surrounded by the programs and services they need for their best health outcome.

The CSS team works diligently to provide the following specific services to our patients:

  • Develop processes for timely (within 7 days) post hospital follow-up appointments for patients with their primary care provider.
  • Develop and track effectiveness of communication processes for 48 hr post discharge newborn appointments with primary care provider.
  • Monitor and assist referred (from FHO clinician/PRHC/Respiratory Rehab/Telehomecare) patients who have CHF or COPD.
  • Track 30 day hospital readmission, for CHF and COPD patients, with a program objective to reduce readmission and increase quality of life.
  • Create ‘Health Links’ care plans to ensure a holistic, seamless healthcare experience for patients.
  • Connect patients to appropriate PFHT programs.
  • Link and navigate patients to existing or new community resources.
  • Work in partnership with PRHC COPD Working Group.
  • Identify gaps in services and inform both internal and external partners of process changes that are needed for patient-centred and high-quality care.




FHT to Quit

This smoking cessation program provides an organized approach to helping patients when they are ready to quit smoking.

This program is based on best practices adopted from the University of Ottawa Heart Institute (Ottawa model for smoking cessation) and the Centre for Addictions and Mental Health (CAMH).

The team working with patients includes a Mental Health Clinician, Pharmacist and Registered Nurse. With their support, patient will:

  • be assessed on their smoking history, which includes nicotine dependency, reasons for smoking and reasons for quitting
  • be given one-on-one supportive counseling
  • be offered free nicotine replacement therapy (NRT) as needed
  • learn new methods on quitting
  • learn more about the cessation medications and products
  • create a Quit Plan designed around their specific needs
  • be fully supported through their journey to be a non-smoker

If you are a tobacco user and are ready to quit, as your health care provider how our program might help you.



INR Clinic (Anticoagulation)

If you’re on a blood thinning medication, your blood clotting time (INR) needs to be monitored regularly to ensure that your medication dosage is safe and effective.

In the past, that meant going to a busy blood lab once a week and then waiting for your doctor to get the test results and to contact you if any changes were required.

Now, some of our Family Health Team pharmacists and physicians are working together to provide a convenient, one-stop monitoring program. Specially trained pharmacists use a finger prick blood test that provides immediate results. They can then adjust your medication as required, in minutes rather than days, and in a single appointment.

The pharmacists record all patient visits in an electronic medical record that’s shared with the physician, so that your doctor always knows the status of your treatment.

If you are eligible for this program, your family physician’s office or the pharmacy team will contact you.

For more information, please email info@peterboroughfht.com



Trans Care Clinic

When a gap in care was identified for transgender individuals, Peterborough Family Health Team (PFHT) stepped up to the plate by creating the Trans Care Clinic. This services that was generously funded through the Canada 150th grant and a kind donation from the Greater Peterborough Health Services Foundation provides patients with the services and support they require.

“We are incredibly happy to be able to help those in our community who have struggled in finding and accessing a specific type of care. We are committed to delivering high-quality care to patients and to be a leader in the development of a wholistic health care system, which is evident through the programs and services we offer to our patients.” – Lori Richey, Executive Director of PFHT

For more information about our Trans Care Clinic, CLICK HERE.



Youth Sports Concussion Program

The Youth Sports Concussion Program is a unique program of Peterborough Family Health Team in partnership with Dr. Derek Krete. Although there is no government support for this initiative, this is made possible through the efforts of our local health care practitioners, financial support from community fundraising and the efforts of the Greater Peterborough Health Services Foundation.

For more information about this program, CLICK HERE.