Shelter Support Clinician, Brock Mission – 37.5 hours/week, Permanent

June 15th, 2022

Family Health Teams (FHT) use a patient-centered approach to primary care that brings together doctors, mental health clinicians, nurse practitioners, registered dietitians, registered nurses, registered practical nurses and pharmacists to coordinate the highest possible quality of care for patients- when they need it – as close to home as possible. FHTs, in collaboration with Family Health Organizations, are a key component of Ontario’s healthcare plan to reduce wait times, improve access to primary care and keep Ontarians healthy.


The successful candidate will, together with members of the Brock Mission, assist individuals through a Life Stabilization approach. The focus is to help clients who have experienced homelessness achieve an optimum quality of life. This will be achieved through developing plans, enhancing life skills, addressing health and mental health needs, engaging in meaningful activities and building social and community relations. The position requires a high degree of skill and knowledge in accessing eligible resources and supports through collaboration and consultation with existing community services within the social and health sectors.

The position will be responsible for addressing all psychosocial service needs to stabilize clients in housing, reduce functional, health and mental health barriers, and promote recovery and community integration. This position will also focus on recovery-oriented community integration activities and interventions promoting housing stability, self-sufficiency, and overall wellness for all clients in the program.

The Shelter Support Clinician will also be responsible for assisting the creation of in-shelter plans for high acuity clients to increase their success while in the emergency shelter.


Working with clients in a variety of settings, you will:

  • Provide one-on-one counselling, as appropriate based on level of stabilization and client choice;
  • Coordinate mental health screening, referrals for psychiatric consultation, addiction resources, mental health supports and referrals to community resources;
  • Contribute to client development of high quality, relevant person-centred care plans with the goal of ensuring clients’ secure suitable long-term housing and housing retention;
  • Assist clients with knowledge and skill building with respect to activities of daily living;
  • Assist clients with identifying, building, and maintaining a support system and network;
  • Monitor and follow up on care plan implementation to ensure treatment modalities and supports chosen meet the changing needs of clients; and
  • Advocate for clients in accessing and maintaining other support services.


  • 3+ years clinical experience, ideally in a community-based setting
  • MSW degree or Masters Level in Counselling Psychology preferred. BSW will be considered.
  • Comfort level and experience working with issues across a broad spectrum
  • Experience working with marginalized clients an asset
  • Must be able to work a flexible schedule

Knowledge, Skills, and Abilities

  • Advanced interpersonal and communications skills
  • Ability to establish and maintain rapport with clients
  • Ability to prevent and/or resolve developing crises. De-escalate situations as required.
  • Experience in counselling/therapy, crisis intervention, advocacy, mediation and conflict resolution.
  • Understanding of confidentiality of the role, including Privacy legislation governing the organization
  • Ability to prioritize work with competing demands
  • Advanced knowledge of issues related to substance abuse, mental illness and homelessness
  • Broad knowledge of explanatory theories related to addictions, mental health and homelessness
  • Demonstrate continuous commitment to professional development
  • Experience delivering services in a manner that maintains personal safety and that of the client
  • Knowledge of health and safety and infection control practices to maintain a safe environment
  • Strong organizational, analytical, and problem-solving skills with attention to detail
  • Computer proficiency in: Microsoft Office (Word, Excel, and PowerPoint)

The Peterborough Family Health Team are leaders in advocating for full vaccination against the COVID 19 virus and its variants, for persons who are medically able to receive the vaccination. All applicants should know that PFHT employees are expected to support this position.

Additional benefits of joining the Peterborough Family Health Team:

  • A provincial leader among Family Health Teams in Ontario
  • Excellent team/office environment
  • Multidisciplinary team expertise
  • Organizational commitment to work-life balance
  • Optional dental and health benefits
  • Life and disability insurance
  • HOOPP Pension Plan

Interested candidates can email their resume and cover letter to by the application deadline.

  • Application deadline: June 30, 2022
  • Hours: 37.5 hours per week
  • Expected start date: As soon as possible
  • Job Type: Permanent, full-time
  • Salary: $71,234 – $77,844 per year based on fulltime equivalent

The Peterborough Family Health Team is actively committed to creating a diverse and inclusive workplace and encourages applications from all qualified candidates. Peterborough Family Health Team offers accommodation for applicants with disabilities in its recruitment processes.

Posted in Careers, PFHT Employed Opportunities