Medical Receptionist Position – Part-time (Maternity Leave)

This position is in an established family practice office seeking a part-time, experienced medical office administrator (MOA) with the Peterborough Community FHO. The MOA will be responsible for numerous administrative tasks in the front of the office including patient-facing responsibilities. The position is four (4) days per week (8:30 – 5:00 – 30 hrs/wk),  The position involves a fair amount of multi-tasking, and requires a high level of professionalism. Consequently, we are looking for a professional with excellent communication and organizational skills who can work effectively in a busy team-based environment.

• Greet patients upon arrival, sign them in and gather any other necessary data
• Schedule appointments for new and recurring patients based on Physician availability
• Maintain patient records and management of incoming/outgoing documents
• Frequent review of messages and prompt response
• Call patients to remind them of upcoming appointments
• Assist patient in scheduling testing for off-site services or specialist consults
• Process payments from patients for uninsured visits
• Understanding OHIP billing experience an asset
• Bring patients into clinic rooms and basic set up
• Ability/flexibility to work some evenings/weekends for After Hour Clinics

• Minimum of One (1) year experience in Family Practice Medicine
• Professional, articulate with excellent communication skills
• Attention to detail with meticulous record keeping skills
• Ability to multitask essential
• Excellent computer skills with experience in medical software
• Thorough understanding of medical terminology
• Ability to triage
• Ability to work in a team environment
• Understanding of preventative care structure within the Family Health Team model is an asset.
• Understanding of our community resources an asset