Administrator – Greater Peterborough Family Health Organization

Position Overview:

The Administrator for the Greater Peterborough Family Health Organization (FHO) is responsible for the overall management of the team, including the administrative, financial, operational, IT, and privacy functions of the Family Health Organization. This role supports physicians, clinic staff, and interprofessional team members, ensuring a smooth coordination across sites and compliance with Ontario Health (OH) requirements. Currently, the GPFHO operates out of 11 sites and consists of 25 physicians and other health professionals, including nurses, receptionists, counsellors, dietitians, and pharmacists.

Key Responsibilities:

Finance & Payroll

• Track Allied Health Professional transfers, overhead, and monthly expenses
• Process physician and admin payroll
• Manage monthly billing (internet, IT) and banking
• Support Peterborough Family Health Team (PFHT) funding reallocations and reporting

Administration & Operations

• Maintain OH and PFHT reporting
• Coordinate physician onboarding/offboarding
• Organize meetings: agendas, minutes, distribution
• Support recruitment and staffing processes

IT & EMR Support

• Register new providers with Ontario Health, set up EMR/Telus/Nexicom
• Provide EMR training and support for all staff
• Manage user accounts, chart transfers, forms, bug tracking
• Coordinate cloud migrations, system updates, VPN access
• Support Ocean integration, OLIS/HRM setup, labs, billing tools

Privacy & Compliance

• Serve as FHO Privacy Officer
• Conduct EMR privacy audits as needed
• Ensure data and system compliance with privacy regulations

Liaison & Coordination

• Communicate with PFHT on staffing, contracts, and equipment
• Manage allied health HR issues jointly with PFHT
• Track on-call schedules and coordinate coverage
• Ensure timely and clear communication to all FHO members

Qualifications:

• Background in Health or Business Administration
• Experience with EMR systems (Telus PSS preferred)
• Strong organizational, technical, and communication skills
• Knowledge of Ontario’s primary care system (FHO/FHT/OH)

Job context:

• Indoor office setting
• Extended periods of sitting and computer use
• Travel between sites
• Accuracy and attention to detail essential
• Confidentiality is of the utmost importance
• Hours to be discussed with applicant

Applications: Please submit cover letters and resumes to laura.lawson@medportal.ca prior to July 30, 2025 for consideration for this position.